🥐 In David Bradford and Carole Robin’s Connect, the two Stanford professors cover what they call “exceptional relationships”, in which you feel free to be your sincere self around another person. It’s an interesting topic relative to business because in most cases, we are more guarded with work relationships than personal ones. To gain more sincere relationships, they suggest trying the 15% rule, where you attempt to share 15% more than you feel is “safe” with others. That tiny bit of additional sharing can help you be seen as more human, and sets a norm that encourages your team to do the same. They also share the importance of quality feedback to relationships, and caution to not get caught serving “feedback sandwiches”. These not so tasty morsels start with positive feedback, followed by the real feedback you wanted to give, and end on another positive note as to not be too harsh. The book is a culmination of their interpersonal communications grad teachings, and serves as a much quicker (and less expensive) course!